Latest COVID-19 News
from the Town
Town of Apple Valley closes offices to the public
Town of Apple Valley closes offices to the public
Apple Valley, CA – March 19, 2020: The Town of Apple Valley will close physical administrative offices to the public, but will remain available electronically and by phone, beginning March 23 until further notice.
This local decision mirrors recent action by the County of San Bernardino to close their offices to the public to increase social distancing measures and slow the spread of the COVID-19 coronavirus.
According to a recent White House comment, the coronavirus is three times more infectious than the seasonal flu, requiring aggressive quarantining measures be exercised.
“These are unprecedented times and we need to be diligent to respond in aggressive ways, to ensure the healthy, safety and welfare of our residents and community,” said Mayor Scott Nassif. “We recognize this is a rapidly changing matter of importance to our community and we will continue to communicate with our residents and customers as information is made available.”
The Town will continue to perform critical services throughout the community including public safety and public works; while behind closed doors animal services, recreation planning, community development, and administrative and finance functions will continue.
Building and Safety and Engineering
Inspections will continue to occur under safe practices, limited contact, and in some cases, virtual inspections. Beginning March 23, the Town will offer a new Electronic Permit Center to allow customers to submit a plan check application and upload their documents online, providing for concurrent online review by departments. The new Electronic Permit Center will be open 24-hours a day, allowing building projects to be submitted anytime, from anywhere. For more information call (760) 240-7000 ext. 7100 or email email@example.com.
Animal Services and Shelter
Earlier this week, the Town also closed the municipal animal shelter to the public. Animal services staff will continue to provide for animals within their care, however adoption services will not be available. Intake of animals will be closed to the public.
Animal Control officers will respond to emergencies only, including for injured or stray animals, cruelty and neglect complaints, bite complaints and dangerous and aggressive dog complaints. Officers will patrol and work from their vehicles but will not make contact with the public during this time of recommended social distancing and quarantining. Officers will not respond to non-aggressive stray pick-ups, licensing complaints, barking and nuisance complaints, or trapping and transport of cats.
If you believe your lost animal may be at the Town shelter, please call (760) 240-7000 ext. 7554; leave a message with a complete description and contact information.
Residents can mail their dog license renewal payments along with any required documents to: Apple Valley Animal Services 14955 Dale Evans Parkway, Apple Valley, CA 92307. Documents will be return mailed along with the renewed license.
Parks and Recreation
Open air parks, including dog parks at Civic Center Park, remain open to the public at this time; however, the public is recommended to keep a six-foot distance from one another.
Other online services offered by the Town include:
- Trash and Sewer Payments: av.town/payments
- Business License Renewals: av.town/businesslicense
- Report potholes, graffiti and more: av.town/letusknow
- Apply for a job: av.town/jobs
- Home Occupancy Permit (HOP) application can be emailed to firstname.lastname@example.org
Police Department offices will remain open at this time. The public may call dispatch at (760) 956-5001 to make a police report. Dial 9-1-1 in the event of a life-threatening emergency.
Department Contact Information
For a complete list of Town department contact information please visit av.town/contact.
For emergencies concerning sewer, water, flooding, traffic signs or signals, vicious dogs, dogs with life-threatening injuries, or emergencies regarding a town facility, please call the Town after-hours dispatch number at (760) 961-6001.
While there have been no cases of coronavirus reported in the community, these closures are a form of proactive social distancing intended to help protect the health and safety of our user groups, residents and employees.
Public health agencies are advocating for social distancing measures to “flatten the curve”; a term that describes the action to slow the rapid spread of the coronavirus in order to avoid overburdening hospitals and health care workers. Protective measures include: wash hands frequently, avoid shaking hands, avoid assembling in crowds, and stay home if you become sick.
* Message(s) & Weekly Updates from Mayor Scott Nassif
Weekly Update May 31, 2020
Mayor Weekly Updates
- Weekly Update May 24
- Weekly Update May 17
- Weekly Update May 10
- Weekly Update May 3
- Weekly Update April 26
- Weekly Update April 19
- Weekly Update April 9
- Weekly Update April 2
- Weekly Update March 26
- Weekly Update March 14
The Town of Apple Valley is closely monitoring the Coronavirus (COVID-19) pandemic throughout the county, state, and nation. For updated information regarding COVID-19, visit the following official resources:
- White House: coronavirus.gov/
- Centers for Disease Control and Prevention (CDC): cdc.gov/coronavirus
- California's Coronavirus Response: covid19.ca.gov/
- San Bernardino County Department of Public Health: wp.sbcounty.gov/dph/coronavirus
- San Bernardino County’s COVID-19 webpage: http://sbcovid19.com/
- SB County COVID-19 data dashboard with number of tests, cases, deaths, locations , and more:
Desktop view: https://av.town/countydashboard
Mobile view: https://av.town/mobiledashboard
Recent Town Actions
- Town takes action to limit hoarding: Executive Order 2020-02
- Town temporarily halts evictions, utility shutoffs: Executive Order 2020-01
- Town declares local emergency: Proclamation 2020-01 & Resolution 2020-10
Essential and Non-Essential Businesses and Gatherings
The San Bernardino County Department of Public Health and the San Bernardino County Office of Emergency Services are working cooperatively to keep cities throughout the County updated with the latest information and guidance on a variety of topics ranging from allowable gatherings, personal hygiene to travel advisories.
On March 17, the County of San Bernardino issued a clarifying statement to their earlier order concerning social gatherings. The order requires the cancellation of public or private gatherings of people through April 6. The order defines “gathering” as “any event or convening that brings together people in a single room or single space at the same time.” Learn more >
To report potential violations of gathering or businesses, please call (909) 387-3911
NOTE: Residents of San Bernardino County may also call the COVID-19 hotline at (909) 387-3911 for general information and resources about the virus. The hotline is NOT for medical calls and is available Monday through Friday, from 9 a.m. – 5 p.m.
Small Business Resources
- U.S. Small Business Administration: Apply for a COVID-19 Economic Injury Disaster Loan at https://disasterloan.sba.gov; for more resources visit https://sba.gov/coronavirus
- Inland Empire Small Business Development Center: (800)-616-7232 , https://inlandempiresbdc.org/resource/covid-19/
- Business Survival Strategies from the IE Center for Entrepreneurship: https://entre.csusb.edu/newsMgr/index.php?newsId=93&page=
- Search for jobs at OnwardCA, a new job matching website featuring job openings and resources. OnwardCA.org
- File an unemployment claim online with the CA Employment Development Dept: edd.ca.gov/claims.htm
- Retailers now hiring according to the CA Retailers Association: https://calretailers.com/wp-content/uploads/2020/03/Retailers-Hiring-in-California_Final.pdf
Food and Other Local Resources
211. Please dial 211 for resources within San Bernardino County or visit https://ieuw.org/211-san-bernardino/
Feed My Sheep Food Bank and the Town have partnered to deliver food to seniors, disabled and homeless persons in Apple Valley. For more info call (760) 247-6488 or visit http://av.church/food
- Victor Valley Community Service Council/ High Desert Second Chance offers delivery services for seniors and disabled persons They are providing food, hygiene products and pet food at this time. Please call (760) 243-9646.
- Rock'n Our Disabilities is providing food and hygiene products. Please call (760) 998-2241.
- Municipal Animal Shelter
- Public Playgrounds and Skatepark
- Newton T. Bass Apple Valley Branch Library
Heightened Hygiene Practices
As is typical during any flu season, public health officials recommend individuals take a number of steps to protect both their health and the health of those around them, which include:
- Wash hands with soap and warm water for 20 seconds or use an alcohol-based hand sanitizer with at least 60% alcohol.
- Avoid touching eyes, nose or mouth with unwashed hands.
- Avoid close contact with individuals who are sick.
- N95 masks are NOT recommended outside of a healthcare setting. Surgical masks can be worn by sick individuals to reduce their likelihood of spreading germs.
- If someone becomes sick with a respiratory symptoms like fever and cough, they should stay away from work, school and other people to avoid spreading the illness and seek treatment from their healthcare provider.
The Town of Apple Valley will continue to monitor the situation and immediately inform the community if any specific precautions or guidance are provided by either the Department of Public Health or the Office of Emergency Services.